Have you purchased goods from our e-shop and they do not meet your expectations? No problem, you have the right to return the goods within 14 days from the date you received them.Simply fill out this form and send it together with the goods to the following address:

elem6 s.r.o. - Areál Poldi - Comp alfa
Průmyslová 274
272 01 Kladno, Czech Republic

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Customer service

If you have any problems with our products, please do not hesitate to contact us

info@truelife.eu

Service

To report a faulty device, click HERE.

From 1.9.2023 FIXIT Hungary Kft. is the official service centre (elem6@hu.fixit-service.com).


Complete Return and Refund policy can be found here.