Aroma diffusers
FAQ - Frequently Asked Questions and Concerns
How often should I clean the water tank?
As needed and depending on the hardness of the water, but at least once every 2 weeks. When cleaning, follow the instructions in the manual.
Doesn't the water evaporate along with the dirt?
If dust particles and other impurities are trapped in the water, only clean water enters the air during evaporation and the impurity particles remain trapped outside the diffuser or on the surface of the water tank.
The unit emits less steam than before. What to do about it?
The lower volume of steam discharged may be due to impurities (e.g. scale) in the lower water chamber. In this case, carefully clean the lower chamber, especially the water-degrading converter, according to the instructions.
The problem may also be in the water - if it is old or too dirty, the machine may not work properly.
Can I pour mineral water into the aroma diffuser instead of tap water?
Mineral water is not suitable for diffusers because it clogs up the atomiser more quickly with limescale.
If you decide to use mineral water anyway, you will need to decalcify the appliance more often.
The diffuser leaks water. What to do?
Make sure that the top cover on the appliance is properly fitted. Also check the ambient humidity and temperature. At very low temperature or very high humidity, water vapor forms more easily and then settles and forms puddles around the unit.
Can I use essential oil if I have allergies?
When diluted correctly, there should be no allergic reaction, if you are unsure, do a test. Mix 1 drop of essential oil with a few drops of almond oil and apply to your wrist. If your skin becomes red, do not use this oil.
Is it safe to inhale the mist?
Yes, the essential oil breaks down into a finer mist that is easier for the body and respiratory tract to absorb.
How many drops of oil should be used?
TrueLife diffusers use OilFlow® technology. With this unique technology, you only need two to three drops of essential oil for your entire tank. So you can enjoy your aromatherapy in peace without constantly having to add oil.
