Have you purchased goods from our e-shop and they do not meet your expectations? No problem, you have the right to return the goods within 14 days from the date you received them.Simply fill out this form and send it together with the goods to the following address:

elem6 s.r.o. - Areál Poldi - Comp alfa
Průmyslová 274
272 01 Kladno, Czech Republic

Collection points for complaints

We are sorry to hear that you are having problems with your product. To resolve it quickly and from the comfort of your own home, please register your complaint HERE. We will take care of the rest.

All complaints about our products are handled by our authorized FIXIT SA service (elem6@de.fixit-service.com).

Complete Return and Refund policy can be found here.